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LEXUS AUSTRALIA AHEAD OF SCHEDULE WITH TAKATA AIRBAG RECALL EXPANSION

Lexus Australia will recall an additional 54 vehicles built between January 2014 and August 2014 ahead of schedule.
This campaign involves certain IS 250C and IS F models that have been installed with faulty Takata airbags.

In involved vehicles, the airbag is faulty and could kill or seriously injure you and other people in your vehicle when it reaches six years after its year of manufacture.

There is no immediate known risk with the airbag but there will be in the future.

As the airbag gets older, a combination of high temperatures and humidity can affect airbags with the fault.

If you are involved in a collision, the airbag can go off with too much explosive force, causing sharp metal fragments to shoot out and kill or seriously injure people in the vehicle.

In this recall, these affected Takata airbag inflators will be replaced with parts produced by an alternate supplier.

Parts for this ahead-of-schedule Takata airbag recall expansion are already available to commence replacement.

Affected vehicle owners will be initially notified by mail and asked to take their vehicle to their closest/preferred Lexus dealer for repair.

Replacement of the front passenger airbag inflator assembly will take approximately four to six hours. However, depending on the dealer's work schedule, it may be necessary to make a vehicle available for a slightly longer time.

All rectification works will be carried out free of charge.

A full list of impacted Lexus vehicles and the production periods can be found below for this ahead-of-schedule Takata airbag recall expansion.

Further information about the Takata airbag recalls is available at https://www.lexus.com.au/owners/recalls

If consumers are unsure whether their vehicle is affected by any of the Takata airbag recall campaigns, they can access the status of their vehicle and recall information at https://www.lexus.com.au/owners/recalls or can call the Lexus Recall Campaign on 1800 023 009.

Free of charge translation services are available at www.tisnational.gov.au or National Relay Service: https://relayservice.gov.au

Concerns may be reported to the ACCC at: https://www.productsafety.gov.au/contact-us/for-consumers/make-an-enquiry

Lexus Australia apologises for any inconvenience caused by the Takata airbag recall campaigns.

...ends/


Q1. Which models are involved?
A1. Please refer to the table below

VIN Range

Production Period

Model Name

Model Code

WMI

VDS

CD

From

To

From

To

IS 250C

GSE20

JTH

FK252

#

02530248

02531893

6th Jan 2014

5th Aug 2014

IS F

USE20

BP262

05011467

05011568

30th Jan 2014

24th Jul 2014



Note:
1) Although the involved vehicles are within the above VIN ranges, not all vehicles in these VIN ranges were sold in the Australian market.
2) (#) indicates additional check digit (alpha or numeric)

Q2. How many vehicles are involved?
A2. 54 vehicles are involved in Australia.

Q3. What is the production period of the involved vehicles?
A3. The involved vehicles were produced between January 2014 and August 2014 depending on the model.

Q4. What is the condition?
A4. On involved vehicles, the airbag is faulty and could kill or seriously injure you and other people in your vehicle when it reaches six years after its year of manufacture.

There is no immediate known risk with the airbag but there will be in the future.

As the airbag gets older, a combination of high temperatures and humidity can affect airbags with the fault.

If you are involved in a collision, the airbag can go off with too much explosive force, causing sharp metal fragments to shoot out and kill or seriously injure people in the vehicle.

Q5. What is the function of the Inflator?
A5. The inflator is a device contained within the airbag assembly. It contains a solid propellant which is ignited in the event airbag deployment is necessary. When ignited, the solid propellant expands into an inert gas, inflating the airbag.

Q6. Are there any other Lexus models covered by this campaign?
A6. No. There are no other Lexus models covered by this campaign.

Q7. Why are other models not covered by this campaign?
A7. Other Lexus vehicles with affected Takata airbag inflators are either under active or planned future recall. Details of the Takata recall campaign and recall initiation schedule (which will be updated in due course to reflect this ahead-of-schedule Takata airbag recall expansion) can be found at https://www.lexus.com.au/owners/recalls.

Q8. Are there any warnings that this condition has occurred?
A8. No. There are no warnings that this condition exists.

Q9. What is Lexus going to do?
A9. Lexus will again notify owners in a number of ways (including by mail, phone and email) to make an appointment with any authorised Lexus dealer to have the rectification completed.

Lexus dealers will perform required rectification FREE OF CHARGE to the vehicle owner.

Q10. How long will the repair take?
A10. This repair will take approximately four to six hours. However, depending upon the dealer's work schedule, it may be necessary to make your vehicle available for a longer period of time.

Q11. Will the replacement parts be Takata inflators?
A11. No, the replacement parts for this recall will be manufactured by alternate suppliers (not Takata).

Q12: Am I able to continue to operate my vehicle until this recall is completed?
A12: There is no immediate known risk with the airbag, but there will be in the future. We urge owners to get in contact with their nearest/preferred dealer to arrange repair as soon as they are notified of the recall.

Q13. What if an owner has additional questions or concerns?
A13. The following specialised resources are available to Lexus owners:
Check the status of their Lexus vehicle and access recall information at https://www.lexus.com.au/owners/recalls.
Call the Lexus Recall Campaign Helpline on 1800 023 009. Please quote your 17-digit Vehicle Identification Number (VIN).

Q14. Where can I find my VIN?
A14. VIN number location varies by model. For information on how to find the VIN position specific to your vehicle, please search "vehicle identification number" in the alphabetical index at the rear of your owner's manual.

Additional resources available:
Free of charge translation services: www.tisnational.gov.au

National Relay Service: https://relayservice.gov.au

Concerns may be reported to the ACCC at: https://www.productsafety.gov.au/contact-us/for-consumers/make-an-enquiry

Lexus Australia apologises for any inconvenience caused by the Takata airbag recall campaigns.


For more information, please contact:

Nick Raman
PR Manager
Lexus Australia
E: nick.raman@lexus.com.au
T: +61 3 9647 4524
M: +61 412 830 814



 
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